On Dec. 14, 2023, Alberta Ballet emailed all patrons who purchased ticket about the cancellation of Beijing Dance Theatre's HAMLET in February.
Please see below for the steps taken to reimburse you for your tickets.
TICKETS PURCHASED ON TICKETMASTER
Refund: Ticketmaster processed these changes and emailed you directly with a confirmation of your refund. If you have any questions, please log into your Ticketmaster.ca account.
Account Credit: The total amount of your ticket costs was automatically moved to an account credit. Account credits can be applied to additional tickets for any upcoming production, including The Winter Gala performances on Thursday Feb 15 in Calgary and Saturday Feb 24 in Edmonton. Or you can hold your account credit to apply it to your 2024/25 season subscription or add-on tickets. To view your account credit, sign into your Account Manager. If you would prefer a full refund, please fill out the refund request form (button below). We will proceed with your ticket refund. We will see the refund applied to the credit card you used to purchase your subscription. Please allow for up to 30 days to see the credit on your statement.